If you recently picked up a Samsung Galaxy Note 8, Galaxy S8 or S8+, I’m sure you can’t stop raving about how great it looks and feels in hand. It’s easily the best looking phone of 2017 and has a huge display with a small form factor that’s easy to hold. If you want to the look for the life of your device, you should strongly consider adding Samsung Premium Care Plus as your extended and accidental damage warranty option. It’s not cheap at $11.99 per month, but neither is fixing broken glass which can cost up to $300 per side of your all Glass Galaxy device. There are third-party options available to fix your S8, S8+ or Note 8, but their prices aren’t much cheaper and there’s a high chance they could mess up your phone by installing the replacement glass incorrectly. ifixit.com rates the Galaxy S8, S8+ and Note 8 as very difficult to repair. You shouldn’t try to repair it yourself unless you really know what you’re doing. So if you’re like me, and have very little experience and knowledge of repairing a smartphone, consider enrolling in Samsung Premium Care Plus.
How to enroll in Samsung Premium Care Plus
You won’t be able to enroll from a computer. You will need to use the smartphone you intend on enrolling in Premium Care Plus.
- Open the Samsung+ app that is installed on your Galaxy S8, S8+, or Note 8. The app is buried in your app drawer in the Samsung folder that is pre-installed on your device.
- Log-in with your Samsung account. If you don’t have an account, make sure to register for phone.
- Next snap a photo of the front and back of your device showing that it is in undamaged condition. Samsung won’t allow you to enroll in this service if your device is already cracked. If your device is cracked already and you don’t have insurance, check with your credit card company to see if it will cover the damages.
- When you enroll, a confirmation order will be sent and you will get one month free. Note 8 users have an available promotion where they get two months free if they enroll now.
- Samsung Premium Care is paid for on a month-to-month basis. You’re free to cancel anytime.
The Samsung+ app gives you access to a wide range of support. There are tutorials to help you understand and make the most of your phone more. There’s also quick access to support where you can text, chat or video chat with customer service reps. Lastly, if you need in person help, Samsung partnered up with HelloTech and DISH to meet with you in person seven days a week, whenever and wherever convenient for you.
Whats covered
- Mechanical issues due to wear and tear
- Protection after expiration of manufacturer warranty
- Accidental damage including drops, liquid spills and cracked screens
How it’s covered
- Mechanical breakdown: free replacement device
- Accidental damage: covered with $99 deductible
- You can file a claim here
ELIGIBLE DEVICES. The following devices are eligible for Premium Care:
- Galaxy S8
- Galaxy S8+
- Galaxy Note8
CANCELLATION. You can cancel your Premium Care subscription any time by calling (866) 371-9501, 7 days a week, 9 a.m. to 9 p.m. Eastern Time, or by visiting http://www.samsung.com/us/support/contact-customer-services/ and submitting a Customer Service request. If cancelling via the latter method, please allow at least 24 hours to receive a response from Customer Service. Applicable refunds will be calculated according to the Service Provider Terms, available at http://www.samsung.com/us/support/premium-care/service-contract-terms-and-conditions/.
Learn more about Samsung Premium Care at Samsung.com.
It says that there is a $100 deductible for repairs of the phone, but on the Samsung plus services it says that the cost is $199 for the front screen and $75 for the back screen to get fixed. Why is that there or states that but a whole different price?